Privacy Policy

1. Introduction

This Privacy Policy ("Policy") explains how M/s Nandan Global andits affiliates and subsidiaries collect, store, use, disclose, and otherwiseprocess information relating to individuals ("Personal Data") and toinform you about your rights and choices regarding our processing of yourPersonal Data in the service of our product, Vigil (the "Services").In this Privacy Policy, "M/s Nandan Global," "Vigil,""we," "our," and "us" each mean M/s Nandan Globaland the applicable M/s Nandan Global affiliate(s) involved in the processingactivity. Our business includes when you visit our website, www.wpvigil.com(the "Website"), use our software-as-a-service ("SaaS")services, applications, and programs as a Customer/Subscriber, and through othermeans including partner programs, sales, and marketing activities.

We provide our Services to our Customers/Subscribers under an Agreementlocated on our "Terms of Use" webpage; it governs the use by aCustomer's/Subscriber's Authorized Users only and allows those Authorized Usersto enter data into the Service. Because the Service is SaaS-based, authorizedUsers may access and use the Service from anywhere in the world, subject to theterms of M/s Nandan Global and any applicable laws. We recommend you read andunderstand this Policy completely, including the additional documents includedat the links provided.

2. M/s Nandan Global’s Roles & Responsibilities

Please note that this Privacy Policy does not apply to the extent that weprocess Personal Data in the role of a processor (or a comparable role such asa "service provider" in certain jurisdictions) on behalf of ourcustomers. Our customers, not M/s Nandan Global, control whether they provideyou with an account or other access to the Vigil service through theirsubscription. This content may include contact information (such as your firstand last name, email address, and phone number), professional information (suchas the department you work for at your place of employment), or other types ofinformation that a customer chooses to submit. Use of this content by M/sNandan Global is governed by agreements between M/s Nandan Global and theCustomer. M/s Nandan Global will not be responsible for the privacy of thecustomer's personal information that is not described in this privacy policy.

For detailed privacy information applicable to situations where an M/sNandan Global customer who uses Vigil’s cloud products and services is thecontroller, please reach out to the respective customer directly. We are notresponsible for the privacy or data security practices of our customers, whichmay differ from those set forth in this Privacy Policy.

3. Information You Provide

When using the Services, we may collect personal information such as yourname, email, postal address, phone number, and other information you providevia the Services when, for example, you submit inquiries, request moreinformation, complete surveys, provide feedback, or register for events oractivities.

A. Account Signup: When you sign up for an account to access one or more ofour services, we ask for information such as your name, contact number, emailaddress, company name, and country to complete the signup process.

B. Contract and Payment Data: We may receive contract details and usepayment processing services to collect payment and billing information, whichmay contain Personal Data such as billing name, billing address, and paymentcard details. When you submit your card information, we store it securely.

4. Information We Automatically Collect

When using the Services, we automatically collect certain information fromyour device, browser, and services, such as operating system, IP address,browser type, language preference, time zone, and referring URL.

A. Information from Application Logs and Mobile Analytics: We collect datarelating to the performance and configuration of our services and useractivity.

5. Information We Receive from Third Parties

We may obtain information about you from third-party sources, such as publicdatabases, resellers, marketing partners, and social media platforms. Examplesinclude account information and contact information from business partners orevent organizers.

6. Use of Information We Collect

We use personal information collected via the Services and through othermeans for the following purposes:

- Operate, audit, and improve our Services.

- Provide customer service and support.

- Send related information, including invoices, technical notices, andupdates.

- Maintain your account.

- Enhance security and monitor service access.

- Conduct research and development.

- Send promotional communications.

- Respond to your comments or questions.

- Process contest entries and rewards.

- Ensure legal and regulatory compliance.

7. Sharing of Personal Information

We do not share personal information with third parties other than asfollows:

- When it has been de-identified.

- With your consent.

- With company affiliates.

- With third-party vendors and service providers.

- To comply with legal obligations.

- In connection with business transactions.

8. Legal Bases for Processing Personal Data

We collect and process Personal Data only where:

- We need it to operate our products and services.

- It satisfies a legitimate interest of M/s Nandan Global (not overridden byyour rights).

- You have given consent.

- We need to comply with legal obligations.

9. Your Rights and Choices

You have the right to access, update, delete, restrict, port, and object tothe processing of your personal information. You also have the right tocomplaint to the appropriate supervisory authority. If you wish to opt-out ofreceiving marketing communications from us, please reach out to us at contact@wpvigil.com.

10. Data Retention

We retain personal information as long as needed for legitimate businessneeds or as required by law. When personal data is no longer needed, we willsecurely delete or anonymize it. However, we may retain your personalinformation for a longer period if it is necessary to comply with our legalobligations, resolve disputes, or enforce our agreements.

11. Security of Personal Information

We take all reasonable steps to protect your personal information, includingusing technical and organizational measures such as encryption, accesscontrols, firewalls, and intrusion detection systems. We use SSL (SecureSockets Layer) technology to encrypt data during transmission. However, nomethod of transmission over the Internet or method of electronic storage is100% secure, and we cannot guarantee its absolute security.

12. User Responsibility

Users are responsible for maintaining the confidentiality of their logininformation and for all activities that occur under their account. Pleasenotify us immediately of any unauthorized use of your account or any othersecurity breach.

13. Breach Notification

In the unlikely event of a data breach, we will notify affected users asrequired by applicable law. We will also take any necessary steps to mitigateany potential harm.

14. Third-Party Analytics

We may use third-party analytics services to better understand how usersinteract with our Services. These services may collect information about youruse of our website, including your IP address. This information helps usimprove our services and user experience.

15. International Data Transfer

Your personal information may be transferred and processed in countriesother than your resident country. We have taken safeguards to ensure your dataremains protected, including the use of standard contractual clauses approvedby relevant data protection authorities.

16. Exclusion of Liability

M/s Nandan Global will not be liable for any unauthorized access to oralteration, disclosure, or destruction of your personal information arisingfrom the actions or omissions of any third party.

17. General

A. Data Subject Requests: If you believe that we store, use, or process yourinformation on behalf of a customer, please contact the customer directly.

B. Children’s Personal Information: We do not knowingly collect data fromindividuals under the age of 16. If a parent believes we have collected suchdata, please contact us.

C. Disclosures to Comply with Legal Obligations: We may disclose personalinformation to comply with applicable laws and regulations.

D. Enforcement of Rights: We may disclose data to prevent fraud or enforceour agreements.

E. Compliance with this Privacy Policy: We make every effort to ensure thepersonal information is used in conformity with this Privacy Policy.

F. Blogs and Forums: Be cautious in disclosing personal information onpublic forums. M/s Nandan Global is not responsible for such information.

G. Social Media Widgets: Interactions with social media widgets are governedby the policies of third-party companies.

H. External Links: Links to third-party websites may have different privacypolicies. Review them before sharing information.

18. Changes in the Policy

We post changes to our Privacy Policy on this page. The date of the lastrevision is indicated at the top. Periodically review this policy for updates.

19. Contact

For questions or concerns about our privacy policies and practices contactus at: Email: content@wpvigil.com

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